Join us for an insightful episode of ABFI Table Talk featuring Bill and Steven Knight, the father-son duo behind Mosaic Home Services. They share their remarkable journey from running a successful demolition company to building a multi-brand home services franchise operation spanning from Halifax to Vancouver.

In this episode, discover how Bill built B&B Demolition from a $7,000 loan into Edmonton’s dominant demolition company, and how an unexpected exit eventually led to a new chapter with his son Steven. Learn how Steven’s decision not to take over the family demolition business sparked an innovative approach to home services, growing from a one screen repair company to a thriving enterprise with seven different service verticals and over 100 team members.

The Knights candidly discuss their complementary leadership styles – Bill as the “bull in a china shop” and Steven as the thoughtful strategist – and how they’ve leveraged these differences to build a culture of innovation and accountability. They share valuable insights about maintaining family bonds while growing a business, including their “stay in your lane” philosophy and creating work-free spaces for family connection.

Whether you’re interested in family business transitions, franchise development, or building customer-centric organizations, this episode offers practical wisdom about evolving from a single-service company to a scalable enterprise. Learn how listening to customer feedback drove their expansion into new services and how their unique approach to company culture – including letting team members create their own job titles – has built employee loyalty.

Tune in to ABFI Table Talk for an authentic conversation about family business resilience, leadership evolution, and creating opportunities for others to build their entrepreneurial dreams.